You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Train Sim World 2020: Collector's Edition - Standard
Train Sim World is an immersive first-person simulator perfect for everyone, with complete in-cab interactivity, accurate detail on locos, real-world routes and hours of gameplay. Take to the rails with the brand-new Train Sim World 2020 and find everything you need to master new skills.
Includes a collection of real-world routes fight your way up Germany’s Spessartrampe incline, navigate the underground station at New York Penn or gape at the wonder of Manchester’s Victoria Station – and on every route you’ll find true-to-life regional signalling systems and a brand-new set of challenges. Start your journey today!
Collector’s Edition – Features two additional routes! Experience California Dreamin’ railroading-style with Train Sim World: Peninsula Corridor and explore the picturesque vistas of one of Germany’s oldest railways with Train Sim World: Ruhr-Sieg Nord.
Peninsula Corridor – Experience California Dreamin’ railroading-style with the contemporary and dynamic Peninsula Corridor. Stretching south from San Francisco to trendy San Jose, this is home to one of America’s most modern and captivating commuter railroads – Caltrain.
Ruhr-Sieg Nord – Deep valleys, tight curves and picturesque vistas are yours to experience in Train Sim World: Ruhr-Sieg Nord, bringing one of Germany’s oldest railways to life. Take control of trains like the DB BR 185.2 across the historic rails of the Ruhr Valley and keep to the precise timetable.
Northern Trans-Pennine - Towering moors, challenging grades and tight curves are yours to conquer in this route that brings a bygone era of British Rail roaring back to life. Master iconic British motive power, like the BR Class 45, on an aging rail network with no modern safety systems to assist you.
Long Island Rail Road – Experience America’s busiest commuter railroad and all the bustle and challenges of railroading in New York City. The famed “LIRR” operates 24/7 and carries more than 350,000 commuters each weekday. Step aboard the M7 and discover commuter railroading at its best.
Main-Spessart Bahn – A wondrous mix of steep gradients, scenic hillsides and swooping turns come to life in this route, a timeless freight-heavy and passenger-laden corridor through the heart of the German countryside. Manage powerful locos like the DB BR 146.2 on challenging grades.
Great Western Express – Work as a driver on one of Britain’s busiest railways. With a timetable to keep and thousands of passengers to transport on-time, your skill, focus and endurance will be tested to the limit. Take control of the iconic Great Western Railways HST and negotiate intense traffic.
Answer: Emaratshop delivers across the U.A.E. however some remote areas are restricted. If you want to check whether a remote area is available for delivery, please email us at email@example.com
2. I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
Answer:Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: shopbe-1.0.0-sections-ready.zip in the folder Shopbe Sections Ready 1.0.0, then you just need to upload shopbe-1.0.0-sections-ready.zip file to your Shopify store.
3. What types of delivery does Emaratshop have?
Answer: Emaratshop offers courier delivery through our reputed partners: Fetchr, Skylark Couriers and Parzel which offer courier and logistics services, specializing in COD and consignee deliveries.
4.How much does the delivery cost?
Answer: For a total bill of above 299 AED, delivery is completely free. For orders of lower quantity, a flat delivery charge of 10 AED applies to the total order.
5. Is it possible to schedule a specific delivery time?
Answer: Generally, we deliver within 1-3 working days. The courier partner will contact you to arrange a suitable time.
6. Is international shipping available?
Answer: Emaratshop does not provide international shipping service as of now.
7.How do I know if my order has been successful?
Answer: Once you’ve filled in the relevant details and checked out, you will receive an Email confirmation from Emaratshop showing the details of the order you’ve just placed along with the payment method you have selected.
8. Can I cancel my order?
Answer: You can cancel the order up to the point of shipping without any charges being applied. However, if you want to return a product once the product is shipped, please refer to our return policy mentioned below.
9. Will my details be shared with 3rd parties of Emaratshop?
Answer: We respect the privacy of our valued customers and do not share any of our customer’s personal information with third party vendors.
10. How can I pay for my purchase?
Answer: We accept Visa & Mastercard transactions as well as Cash on Delivery through our courier service.
11. Will I receive a receipt for my purchase?
Answer: Yes, once the order has been completed, you have an option of printing out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.
12.What is your Returns Policy?
Answer: You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
13. How long is the warranty period for a product?
Answer: A product's has a warranty applicable only if it is mentioned in the description. of the product. The relevant length of the warranty is specified separately for every applicable product.