You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Magic Sand Toy Set with Modeling Tools (2 Kg) - Natural
Play Sand is the magical sand compound for kids that never dries out! Similar in its grainy texture to real beach sand, Specially coated natural sand feels like wet beach sand, but it’s easier to shape and sturdier to build with. Sculpt it, Mould it Play Sand is Easy-to-Shape sand that molds into simple desktop designs. Playing with Sand is a magical and mesmerizing experience, giving a moment of relaxation for both young and old. Sand is based on 98% pure sand.
Non Toxic Anti-Microbial
Its more fun when its wacky! Feel the difference with Kinetic Sand! Pack it, pull it, shape it and love it, Kinetic Sand is so incredible you cant put it down. Its kinetic - meaning it sticks to itself and not to you - so it oozes, moves and melts right before your eyes. It flows through your fingers like a slow-moving liquid, but leaves your hands completely dry. Shape anything you want and use it over and over again. Kinetic Sand never dries out and is gluten free. This soft and stretchy sand cleans up easily while delivering non-stop fun!
2 Kgs Grams Magical Play Sand Toy Set with Accessories- Modeling Clay, Never Dries, Build Sandcastles
Answer: Emaratshop delivers across the U.A.E. however some remote areas are restricted. If you want to check whether a remote area is available for delivery, please email us at email@example.com
2. I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
Answer:Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: shopbe-1.0.0-sections-ready.zip in the folder Shopbe Sections Ready 1.0.0, then you just need to upload shopbe-1.0.0-sections-ready.zip file to your Shopify store.
3. What types of delivery does Emaratshop have?
Answer: Emaratshop offers courier delivery through our reputed partners: Fetchr, Skylark Couriers and Parzel which offer courier and logistics services, specializing in COD and consignee deliveries.
4.How much does the delivery cost?
Answer: For a total bill of above 299 AED, delivery is completely free. For orders of lower quantity, a flat delivery charge of 10 AED applies to the total order.
5. Is it possible to schedule a specific delivery time?
Answer: Generally, we deliver within 1-3 working days. The courier partner will contact you to arrange a suitable time.
6. Is international shipping available?
Answer: Emaratshop does not provide international shipping service as of now.
7.How do I know if my order has been successful?
Answer: Once you’ve filled in the relevant details and checked out, you will receive an Email confirmation from Emaratshop showing the details of the order you’ve just placed along with the payment method you have selected.
8. Can I cancel my order?
Answer: You can cancel the order up to the point of shipping without any charges being applied. However, if you want to return a product once the product is shipped, please refer to our return policy mentioned below.
9. Will my details be shared with 3rd parties of Emaratshop?
Answer: We respect the privacy of our valued customers and do not share any of our customer’s personal information with third party vendors.
10. How can I pay for my purchase?
Answer: We accept Visa & Mastercard transactions as well as Cash on Delivery through our courier service.
11. Will I receive a receipt for my purchase?
Answer: Yes, once the order has been completed, you have an option of printing out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.
12.What is your Returns Policy?
Answer: You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
13. How long is the warranty period for a product?
Answer: A product's has a warranty applicable only if it is mentioned in the description. of the product. The relevant length of the warranty is specified separately for every applicable product.