You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
With the LotusGrill XL, more is most definitely merrier. This smokeless bbq grill is roomy enough for you to grill for a big group of 10 at once. With its energetic red colour, the LotusGrill XL will add a very happy feel to your barbecue scenes.
It’s time to get all your loved ones together and hit the road. With the huge diameter of the LotusGrill XL, you’re set to grill a big batch of food at one go. This state-of-the-art bbq grill takes less than 5 minutes to be set and ready for grilling. Quick to assemble as well as safe and easy to use, the smoke-free LotusGrill XL is what you simply need to get your barbecue fiesta started.
Let’s learn how to use the LotusGrill
Why it’s one of the best bbq grills around
For starters, it’s almost entirely smoke-free. Unlike conventional bbq grills, the LotusGrill generates little smoke, facilitating an organic cooking experience
Uses lesser charcoal as compared to conventional bbq grills. Besides being energy efficient, the LotusGrill XL delivers 50% more of combustion time
The LotusGrill’s built in, battery operated fan functions to spread heat quickly and evenly
The silver knob lets you regulate the level of heat so you have full control on your grilling
It literally is pretty cool. This bbq grill's double-layered, outer bowl doesn’t heat up. You can safely touch it anytime and even move the grill around, if need be
The charcoal safely burns inside a mesh container. You won’t experience sudden sparks or burns
Since the charcoal is contained, the grease from your food won’t drip on it and burn
The latches on the side of the bbq grill combine all its components into one safe unit. You can even turn your grill upside down and everything will still be in place
With its generous size and grilling efficiency, the LotusGrill XL takes the stress out of barbecuing, giving you the scope to spend quality time with your loved ones
Quite brilliant and recognized for excellence in design and function
Established in 2010 from its parent company - Lotus, LotusGrill specializes in developing barbecue equipment so its consumers can have the best outdoor grilling experiences.
Answer: Emaratshop delivers across the U.A.E. however some remote areas are restricted. If you want to check whether a remote area is available for delivery, please email us at email@example.com
2. I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
Answer:Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: shopbe-1.0.0-sections-ready.zip in the folder Shopbe Sections Ready 1.0.0, then you just need to upload shopbe-1.0.0-sections-ready.zip file to your Shopify store.
3. What types of delivery does Emaratshop have?
Answer: Emaratshop offers courier delivery through our reputed partners: Fetchr, Skylark Couriers and Parzel which offer courier and logistics services, specializing in COD and consignee deliveries.
4.How much does the delivery cost?
Answer: For a total bill of above 299 AED, delivery is completely free. For orders of lower quantity, a flat delivery charge of 10 AED applies to the total order.
5. Is it possible to schedule a specific delivery time?
Answer: Generally, we deliver within 1-3 working days. The courier partner will contact you to arrange a suitable time.
6. Is international shipping available?
Answer: Emaratshop does not provide international shipping service as of now.
7.How do I know if my order has been successful?
Answer: Once you’ve filled in the relevant details and checked out, you will receive an Email confirmation from Emaratshop showing the details of the order you’ve just placed along with the payment method you have selected.
8. Can I cancel my order?
Answer: You can cancel the order up to the point of shipping without any charges being applied. However, if you want to return a product once the product is shipped, please refer to our return policy mentioned below.
9. Will my details be shared with 3rd parties of Emaratshop?
Answer: We respect the privacy of our valued customers and do not share any of our customer’s personal information with third party vendors.
10. How can I pay for my purchase?
Answer: We accept Visa & Mastercard transactions as well as Cash on Delivery through our courier service.
11. Will I receive a receipt for my purchase?
Answer: Yes, once the order has been completed, you have an option of printing out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.
12.What is your Returns Policy?
Answer: You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
13. How long is the warranty period for a product?
Answer: A product's has a warranty applicable only if it is mentioned in the description. of the product. The relevant length of the warranty is specified separately for every applicable product.