H2O X5 Steam Mop

Emaratshop delivers across the U.A.E. however some remote areas are restricted. If you want to check whether a remote area is available for delivery, please email us at info@emaratshop.com

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you've just downloaded.

3/ Find this file: shopbe-1.0.0-sections-ready.zip in the folder Shopbe Sections Ready 1.0.0, then you just need to upload shopbe-1.0.0-sections-ready.zip file to your Shopify store.

Emaratshop offers courier delivery through our reputed partners: Fetchr, Skylark Couriers and Parzel which offer courier and logistics services, specializing in COD and consignee deliveries.

For a total bill of above 199 AED, delivery is completely free. For orders of lower quantity, a flat delivery charge of 10 AED applies to the total order.

Generally, we deliver within 1-3 working days. The courier partner will contact you to arrange a suitable time.

Emaratshop does not provide international shipping service as of now.

Once you’ve filled in the relevant details and checked out, you will receive an Email confirmation from Emaratshop showing the details of the order you’ve just placed along with the payment method you have selected.

You can cancel the order up to the point of shipping without any charges being applied. However, if you want to return a product once the product is shipped, please refer to our return policy mentioned below.

We respect the privacy of our valued customers and do not share any of our customer’s personal information with third party vendors.

We accept Visa & Mastercard transactions as well as Cash on Delivery through our courier service.

Yes, once the order has been completed, you have an option of printing out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

A product's has a warranty applicable only if it is mentioned in the description. of the product. The relevant length of the warranty is specified separately for every applicable product.