You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
ASUS TUF Gaming Battle Box USB Gaming Keyboard Mouse Set
Tuf Gaming battle box features the TUF Gaming K5 gaming Keyboard and TUF Gaming M5 gaming mouse
K5 Gaming Keyboard - Mechanical membrane (membrane) switches deliver crisp, Tactile clicks with a quiet and cushioned touch. The K5 keyboard features 100% anti-ghosting 24-key rollover, on-board memory for on-the-fly macro recording, specialized coating for durability and spill resistance, and integrated media controls.
M5 gaming mouse - Precision movement and aim delivered by a battle-tested gaming-grade Optical sensor (6200 DPI optical, 30G acceleration, and 220 IPS). the M5 mouse Features an ambidextrous ergonomic lightweight design that's perfect for claw or fingertip grips with six (6) programmable buttons and 50-Million click rated Omron switches.
ASUS Aura Sync RGB lighting features a nearly endless spectrum of colors with the ability to synchronize effects across an ever-expanding ecosystem of AURA Sync enabled products
Rog Armory II software for easy customization of buttons, profiles, and adjusting performance or lighting settings
Style: TUF Mouse & Keyboard
Deploy the TUF Gaming battle box and dominate your competition. Featuring ergonomically designed 6200 DPI optical gaming mouse and mechanical membrane gaming Keyboard, The TUF Gaming Combo lights your path to victory with Aura Sync RGB while delivering the performance you expect from TUF Gaming and the TUF Gaming Alliance.
From the manufacturer
Aura Sync RGB Lighting
Aura Sync gives you the freedom to personalize TUF Gaming K5 across five individually customizable zones, using the entire color spectrum and various lighting effects. Large-font keycaps let more light through and the illumination is easily synchronized with the extensive Aura Sync ecosystem.
Specialized Coating with Spill-Resistance
Its outer shell features a specialized coating that's fortified to withstand a battery of more than 10 stringent abrasion, friction, and perspiration tests. And spill-resistance up to 60ml ensures that accidents with cans or cups won't kill the action.
Dedicated Media Keys
Control your audio without being distracted from the game. Dedicated media keys positioned on the upper left allow you to easily adjust volume using your keyboard hand, without ever lifting your trigger finger off the mouse.
Ambidextrous Ergonomic Design
TUF Gaming M5 has a compact, ambidextrous form factor that's optimized for swift gameplay using claw or fingertip grip. Ergonomic and lightweight, it's comfortable for round after round of play. And its textured camo grips on both sides ensure enhanced handling and control.
Gaming-Grade Optical Sensor
Fitted with a gaming-grade 100- to 6,200-dpi optical sensor and tracking up to 220 inches per second (IPS), TUF Gaming M5 delivers the accuracy, precision, and speed you need to compete. And with a 1,000Hz polling rate, you'll enjoy lag-free responsiveness for ultrasmooth gaming experiences.
Six Tactile & Programmable Buttons
Featuring six tactile and programmable buttons to configure your layout for personalized play. A DPI switch and indicator lets you adjust sensitivity on the fly, while two strategically placed left-side buttons and a clickable scroll wheel offer additional control options.
Answer: Emaratshop delivers across the U.A.E. however some remote areas are restricted. If you want to check whether a remote area is available for delivery, please email us at firstname.lastname@example.org
2. I cannot upload the theme to my Shopify store / Shopify alerts that the file is too big to upload, what is the problem?
Answer:Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: shopbe-1.0.0-sections-ready.zip in the folder Shopbe Sections Ready 1.0.0, then you just need to upload shopbe-1.0.0-sections-ready.zip file to your Shopify store.
3. What types of delivery does Emaratshop have?
Answer: Emaratshop offers courier delivery through our reputed partners: Fetchr, Skylark Couriers and Parzel which offer courier and logistics services, specializing in COD and consignee deliveries.
4.How much does the delivery cost?
Answer: For a total bill of above 299 AED, delivery is completely free. For orders of lower quantity, a flat delivery charge of 10 AED applies to the total order.
5. Is it possible to schedule a specific delivery time?
Answer: Generally, we deliver within 1-3 working days. The courier partner will contact you to arrange a suitable time.
6. Is international shipping available?
Answer: Emaratshop does not provide international shipping service as of now.
7.How do I know if my order has been successful?
Answer: Once you’ve filled in the relevant details and checked out, you will receive an Email confirmation from Emaratshop showing the details of the order you’ve just placed along with the payment method you have selected.
8. Can I cancel my order?
Answer: You can cancel the order up to the point of shipping without any charges being applied. However, if you want to return a product once the product is shipped, please refer to our return policy mentioned below.
9. Will my details be shared with 3rd parties of Emaratshop?
Answer: We respect the privacy of our valued customers and do not share any of our customer’s personal information with third party vendors.
10. How can I pay for my purchase?
Answer: We accept Visa & Mastercard transactions as well as Cash on Delivery through our courier service.
11. Will I receive a receipt for my purchase?
Answer: Yes, once the order has been completed, you have an option of printing out a receipt for your purchase. You will also receive an email confirmation of your order with full details. After delivery, you will also receive a physical copy of the receipt with your product.
12.What is your Returns Policy?
Answer: You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
13. How long is the warranty period for a product?
Answer: A product's has a warranty applicable only if it is mentioned in the description. of the product. The relevant length of the warranty is specified separately for every applicable product.